GIFT CARD
GIFT CARD
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Description
Description
Luxurious skin and body care is the ideal gift!
It's not just the products you're giving, it's time out for self-care.
Give them a little Hammam at Home.
FAQs
FAQs
Is Black Soap safe for sensitive skin? Many of our customers have found Black Soap suits their sensitive skin. We suggest testing a small patch before use.
Will the Mitt be harsh?
You control the pressure. Start gently and increase only if comfortable.
Can I use it before fake tan?
Yes, it can be used before tanning to help smooth the skin. Use at least the day before tanning and follow your tan product’s instructions.
Can I use it while I have fake tan on? The Black Soap alone can lift fake tan from skin. We suggest avoiding the use of Black Soap and avoiding exfoliation until you are ready to remove the fake tan - it's an excellent fake tan remover!
Can I use it after shaving?
Avoid using the mitt on freshly shaved skin. Exfoliate before shaving, or wait until skin feels calm.
Can I use the mitt on my face? The mitt is primarily for the body. You can use the mitt on the face, but we highly recommend testing a small area first and always being very careful. Do not apply the same pressure to your face as you do to your body.
How do clean and store the mitt?
Rinse thoroughly, use a normal machine wash cycle and hang to dry between uses. Do not tumble dry.
Shipping
Shipping
Express tracked deliveries: within 2-5 business days from shipping
Standard tracked deliveries: within 2-10 business days from shipping
Free tracked deliveries: within 2-10 business days from shipping
Notes:
- Allow up to 72hrs for order processing
- No shipping on weekends and public holidays
Returns
Returns
If the product you receive is damaged in any way, we offer a simple return and replacement service.
Email us at body@marrok.com.au within 48 hours of receiving and checking your order to report the damage.
In the email please include your order number, a description of the damage and a photo of the damage if you can do so.
We’ll review your request within 3 business days and contact you to sort through the return and/or replacement of the product.
FAQs
Marrok Q&A
Are your products really natural and organic?
Moroccan Black Soap is made with only three ingredients – olive oil, water and Potassium Hydroxide (used to make the paste-like soap). For variants such as Eucalyptus, pure cold-pressed organic Eucalyptus oil is added.
Our Argan Oil has only one ingredient – pure, cold-pressed oil from the nuts of the Argan Tree. For variants such as Eucalyptus, pure cold-pressed organic Eucalyptus oil is added.
The olive oil, argan oil and additional essential oil ingredients are all EU certified organic and are also pesticide free.
Our supplier in Morocco has EU certification for the products we distribute.
Are your products suitable for all skin types?
Yes, our products are suitable for all skin types.
Whether you have dry, oily, or sensitive skin, our formulations are carefully crafted to provide effective and gentle care.
However, we always recommend doing a patch test before using any new product, especially if you have sensitive skin or known allergies.
Is your packaging recyclable?
We’re always looking to make our products and packaging more sustainable and responsible, so it’s an ongoing journey for us.
At the moment, our products are packaged in recyclable plastic. That means the plastic can be recycled, but as we all know, what our local waste and recycling collecting rules are can make it difficult to get various plastics to the right recycling channels.
We’re just starting out so this is our base point – we’re committed to doing more in this area, so please stick with us.
All the materials we use to get your order to you safely are either recyclable, made from recycled or compostable materials or are made for you to use in other ways. Even our mailing labels are compostable and thermal printed.
What’s special about Moroccan Black Soap?
Moroccan black soap, also known as Savon Noir, Beldi Soap or pure olive oil soap, works due to its unique formulation and natural ingredients.
This soap has been an integral part of Moroccan beauty rituals for centuries and is still used today by Moroccan women and men.
The olive oil, drawn from crushed olives, deeply cleanses and detoxifies the skin without stripping it of natural oils. It leaves the skin feeling smooth, soft and hydrated.
Regular use can also benefit skin texture and help reduce the appearance of dark spots and blemishes.
The natural detoxifying properties help eliminate impurities and toxins, giving your skin a fresh and radiant look.
Black Soap is used in the legendary hammams of Morocco – both the local community hammams and the modern spa salons – as part of the ageless bathing experience.
The Black Soap prepares your skin to be exfoliated. It helps to lift dead skin and bind it so the scrub mitt works more effectively. Less red raw skin, more smooth glowing skin!
What if I don’t see any dead skin coming off when I scrub?
You may or may not see physical evidence of dead skin as your scrub with the Marrok Mitt. However, it’s still working to remove dry, old skin to reveal a smoother you.
You may not see the dead skin if:
You use the scrub mitt on a regular basis
You use other exfoliants or scrub products
You use other scrub mitts, exfoliation towels or face cloths
Your skin will still feel fresh and smooth even if you can’t ‘see’ the dead skin coming off.