Shipping policy

How long will it take to receive my order?

Express tracked deliveries:  within 2-5 business days from shipping

Standard tracked deliveries:  within 2-10 business days from shipping

Free tracked deliveries:  within 2-10 business days from shipping

Notes:

  • Allow up to 72hrs for order processing
  • No shipping on weekends and public holidays


Can I track my order?

We’ll send you an email when your order has been shipped, including the name of the delivery agent and a tracking number.


What if there’s a problem?

We hope that never happens but we also know life can be tricky and things beyond our control can go wrong.

If there’s a problem, we’ll sort it out as quickly as possible.

Email body@marrok.com.au and we’ll be in touch to help get things smoothed out.